Privacy Policy



This charter came into force on June 5th, 2018.

Trip & Karam ("Trip & Karam", "we", "us", "our", "tripandkaram.com") protects the privacy of its users in accordance with current legislation. Trip & Karam ensures the protection of your personal data in connection with the use of the Site and has declared the collection and processing of your personal data with the CNIL under the file number.


  1. Definition and nature of personal data

When using the site www.tripandkaram.com (hereinafter referred to as the "Site"), we may ask you to provide us personal data about you. The term "personal data" means any data that identifies an individual, including your name, surname, pseudonym, picture, postal and email addresses, telephone numbers, date of birth, occupation, marital status, credit card numbers, as well as any other information you choose to share with us.

Any capitalized term not defined in this Policy has the definition given to it in the Terms of Use.


  1. Purpose of this charter

This charter (privacy policy) is intended to inform you about the means we use to collect your personal data, in the strictest respect of your rights.

We comply, in the collection and management of your personal data, the law No. 78-17 of 6 January 1978 relating to computers, files and freedoms, in its current version (french law) and the General Data Protection Regulation.


  1. Responsible for data collection

The person in charge of the collection of your personal data is the micro-company Trip & Karam, registered in the RCS of Angers under the number: 825 210 511 00028 whose head office is located at 22 rue de Belgique, 49100 Angers (called in the scope of these: "We").


  1. Collection of personal data

Trip & Karam collects your personal data to fulfill one or more of the following purposes:


(i) create and manage your Trip & Karam account;
(ii) Conduct operations related to family members of Contract Management, Fraud, Loyalty Programs, Orders, Deliveries, Member Relations;
(iii) create a file of registered members, users, customers and prospects;
(iv) develop trade statistics and attendance at our services;
(v) respecting our legal and regulatory obligations.
(vi) manage the management of notices about people about products, services or content;
(vii) manage the sponsored links posted on the site and in connection with the use of Trip & Karam services;
(viii) strengthen our security measures and identify misuse of our services;
(ix) manage payment problems and potential disputes with the use of our products and services;
(x) optimize the operation and effectiveness of Trip & Karam products and services;
(xi) send you newsletters, share promotional offers or inform you about our new products, unless you face yourself;
(xii) fraud prevention
You are informed, when collecting your personal data if certain data are mandatory or if they are optional.
Personal data collected is mandatory for subscription to the Company's offers. In case of a defect in the suscription, the registration to the services and the use of the site can not be treated and the member is exposed to a refusal.


  1. Recipients of collected data

Unless otherwise authorized by you, only the personnel of our company, the departments in charge of the control, in particular, the auditors, our suppliers and the providers have access to your personal data to allow you to use the product or you provide the service you requested.


Other recipients of your personal data may also be public bodies, exclusively to meet legal obligations, the paralegals, the ministerial officers and the bodies responsible for collecting debts.


  1. Retention of personal data

(i) Regarding your member management data:

Your personal data is kept the time of use of your account. However, the data allowing to establish the proof of a right or a contract, to be conserved for the respect of a legal obligation, will be it for the duration envisaged by the law in force.


(ii) Regarding your prospect management data:

Personal data relating to a prospect, non-member, may be stored for a period of three years from their collection or the last contact from the prospect.

At the end of this three-year period, we will be able to contact you again to find out if you wish to continue receiving commercial solicitations.


(iii) Regarding identity documents:

In case of exercise of the right of access or rectification, the data relating to identity documents may be kept for the period provided for in Article 9 of the Code of Criminal Procedure, ie one year. In the event of the exercise of the right of opposition, these data may be archived during the limitation period provided for in Article 8 of the Code of Criminal Procedure, ie three years.


(iv) Regarding credit card data:

Credit card data are not retained beyond the time required to complete the transaction.

The data relating to the visual cryptogram or CVV2, registered on your bank card, are not stored.

In the case of payment by credit card, data relating to them may however be retained, for evidence purposes in case of possible dispute of the transaction, in intermediate archives, for the duration provided by Article L 133 -24 of the Monetary and Financial Code, in this case 13 months following the debit date. This period can be extended to 15 months to take into account the possibility of using debit payment cards.


  1. Transfer of personal data

Your personal data may be subject to assignments, rentals or exchanges for the benefit of third parties, unless you refuse to collect your data.

The password ;
The IP address;
Phone number ;
Credentials;
Communications sent directly to the Company.


  1. Commercial Transfers by Trip & Karam

If Trip & Karam undertakes or is involved in a merger, acquisition, reorganization, asset transfer or bankruptcy or insolvency proceeding, it may sell, transfer or share all or part of its assets, including your Personal Data. In this case, we will inform you before your Personal Data are transferred and are governed by another personal data protection charter.


  1. Security

Trip & Karam takes all necessary precautions to preserve the security, the integrity and the confidentiality of your personal data and in particular, to prevent that it is deformed, damaged or that unauthorized third parties have access to it.


As a security measure, your Trip & Karam account information is protected by a personal password.


The employees and trainees of Trip & Karam who, because of their function, would have access to your personal data are committed to the utmost confidentiality in this regard.


Procedures for physical and electronic backup of the data collected on our site are implemented, in accordance with the French legislation in force relating to the protection of personal data.


  1. Securing your personal data

We continually implement and maintain administrative, technical, and physical security measures to help protect your Personal Data from unauthorized access, destruction, or alteration. However, no mode of transmission on the Internet and no way of storing electronic information is 100% secure. Consequently, we can not guarantee the security of the data transmitted to us or the personal data we keep.


  1. Cookies

Trip & Karam uses "cookies" in connection with the Platform to obtain information. A cookie is a small data file that is transferred to your device (eg your phone or computer) for registration purposes. For example, a cookie could allow the Platform to recognize your browser, while another might retain your preferences and other information.


There are two types of cookies for different purposes: technical cookies and advertising cookies:


Technical cookies are used throughout your navigation to facilitate and perform certain functions. A technical cookie can for example be used to memorize the answers filled in a form or the user's preferences.


Advertising cookies can be created not only by the website on which the user is browsing, but also by other websites displaying advertisements, ads, widgets or other items on the displayed page. These cookies may in particular be used to carry out targeted advertising, that is to say advertising determined according to the navigation of the user.


Your browser may allow you to determine how to manage cookies, for example by refusing all cookies or asking for your consent prior to the installation of each cookie. However, you will notice that some parts of the Platform may not work as expected or may not work at all without cookies.


We use technical cookies. These are stored in your browser for a period of 6 (months You can oppose the installation of these cookies, but such a refusal could prevent the proper functioning of the Site.


We also use advertising cookies. You have the option to disable these cookies.


We use a statistical analysis tool that generates a cookie to measure the number of visits to the Site, the number of pages viewed and the activity of visitors. The shelf life of this cookie is limited to 6 months. Your IP address is also collected to determine the city from which you are connecting.


We remind you for all practical purposes that you can oppose the deposit of cookies by configuring your browser.


  1. Transfers of personal data outside the European Union

Any transfer of data to countries outside the European Union is done in accordance with the specific rules that ensure the protection and security of personal data. In connection with payment transactions with the payment service provider chosen by the Company, personal data of the customer may be transferred to countries outside the European Union at the request of administrative or judicial authorities (EU Regulation 2015/847).



  1. Consent

When you choose to communicate your personal data, you expressly consent to the collection and use of your personal data in accordance with the terms of this charter and the applicable legislation.
The present general terms of use, use of services and website are subject to French law. French law will apply in case of dispute and only the general terms of use in french language will be used.


  1. Changes

Trip & Karam reserves the right, in its sole discretion, to modify this Privacy Policy at any time without notice. If we change this Privacy Policy, we will post the change at www.tripandkaram.com or we will send you a change notification. If you continue to access or use the site or services after the changes, you agree to the amended Privacy Policy. If you do not agree to this Privacy Policy as amended, your sole remedy is to discontinue use of the Site and Services.


  1. Access, modification and deletion of your personal data

We inform you that, according to the law n ° 78-17 of January 6th, 1978 relating to data processing, the files and the liberties, you have a general right of access, rectification and suppression of all personal data about you that has been collected in connection with your use of Trip & Karam services.
You benefit from direct online access to your personal data stored in your "my account" area.
You can at any time modify online your information directly on your account.
If you do not manage to modify your information, you can exercise your modification request by mail to the following address by specifying your name, first name, postal address and enclosing a copy of your identity document: rgpd@tripandkaram.com .