General terms of use

Last update: 05/06/2018


By registering with Trip & Karam and using our services, you agree to comply with these general terms of use which govern your access and use of the Website and its services.

These general terms of use constitute a contract between you and Trip & Karam.

As soon as you accept the general terms of use, you jointly acknowledge having read and accepted our Privacy Policy (which is an integral part of the general terms of use) and any other condition applicable to a specific use of the Website or Services.

If you do not agree with the general terms of use, you are not entitled to use and access the Website and the Services.

Trip & Karam (hereinafter «Trip & Karam», «we,» «us,» or «our,») is a connecting platform between natural persons (defined below) offering a free accommodation or seeking to be accommodated for free across the whole world. The platform also allows people to create events, to have experiences offline and the development of direct links and relationships between them.
Trip & Karam ensure its promotion through several tools including social networks and e-mails (hereinafter, collectively, «Services»). These services are available on Trip & Karam.

  1. Definitions

«Member» means a natural person that create an account on Trip & Karam, seeking to become host and/or guest or simple user of the website in order to create or participate to events, as defined in the article «account creation» below.

« Verified member » means a member that has been subject to the process of verifying its account and identity.

«Visitor» means a non-registered person that visit the Website and access the Collective Content (defined below) excluding member’s profile.

«User» means a Member or a Visitor of the Website.

«Host» means a Member that accommodates and decides to accommodate one or several members through the Website and the Services.

«Guest» means a Member staying in other member’s house thanks to the Website and the Services.

«Organizer» means a Member that organizes events.

«Event» means the organization of a collective moment in a precise moment and in a specific location by a Member with the desire to be joined by one or several other Members; in which the Host has detailed its event offer.

«Iftar» means the organization of a collective moment in a precise moment and in a specific location by a Member with the desire to be joined by one or several other Members; in which the Host has detailed its iftar offer.

«Profile» means the place in which personals information, member’s accommodation information and references given by the other Members are detailed.

«Accommodation» means the act and the conditions by which the host has hosted a guest.

«Content» means every text, graphical, image, music, software, audio or video file, information or other elements;

«Trip & Karam content» means all the content that Trip & Karam provides through the Website or Services, or from its advertising campaign associated and official social media channels including every content licensed from a third party, except Members' content.

«Member’s content» means all the content that a Member post, publish, download, submit or transmit in order to make it available on the Website.

«Collective content» means the Members content and Trip & Karam content.

  1. Service conditions

As soon as you use the Website or the Services, you agree to be bound by those provisions stipulated in these service conditions (hereinafter «Conditions») if you use or not these Services. The present Conditions governs your access to the Website, to the Services and the Collective content (defined below); they represents a binding agreement between you and Trip & Karam. Please also read our confidentiality rules available on the website

Some sections of the website may be governed by other general condition published or may invite you to accept Additional terms. If there are inconsistencies between these Terms of use and these which govern a specific section of the website, service or collective content, the latter will prevail over your website use or your access to this website section, Services o Collective Content.

You acknowledge that by accessing or using the website or the services, or by downloading or posting every content of the site to it through Services, you confirm that you have read, understood and accepted to be bound by these terms, whether you are registered on the website or not. If you don’t accept these present conditions, you are not allowed to use the Website, the Services or the Collective Content.

The use of the Website or Services in breach of these Terms is subject to criminal and civil sanction.
The site and the services constitutes a platform online where Members can sign up to host freely travelers that are members of the site(guest), or stay in the host house who is member of the site, but also to create physical events or just to meet other members.
You understand and agree that Trip & Karam is not a party to any agreement made between hosts and guests. Trip & Karam has no control over the Members behaviour (hosts or guests) and other Website or Services users, or concerning accommodations, and Trip & Karam excludes all responsibilities to this title within the limits allowed by law.
If you decide to create a profile on Trip & Karam, you understand and agree that your relationship with Trip & Karam is limited to be a Member.
You acknowledge and agree that when accessing or using the Website or the Services, or when downloading or posting any content to and from the Website, through the services, you confirm that you have read, understood and agreed to be bound by these terms and that you receive our services , whether you are registered or not on the Website. If you do not agree with these present Terms, you do not have the right to access or use the Website, the Services or the Collective Content.
An internet access is required to access the Website and the Services, the possible costs generated by this internet connexion remains the user’s responsibility.

  1. Modification

Trip & Karam reverse the right, in its sole discretion, to modify the Website or the Services, or to modify these present general terms of use, at any time and without prior notice. If we modify these present general terms of use, we will publish the modification on the Website or we will send you a modification notification by e-mail. We will also update the «Date of last update» appearing on the top on these present Terms. If you keep accessing or using the Website or the Services after the modifications, you agree to the amended general terms of use. If you don’t agree to the General Term of use thus amended, your only resort is to stop using the Website and the Services.

  1. Eligibility

The Website and the Services are only for person 18 years or older. Every access or use of the Website and the services by a person below the age of 18 is strictly forbidden. By acceding or using the Website or the Services, you declare and warrant that you are 18 or older.

  1. How the Website and Services work

LThe Website and Services can be used to enable members to request accommodation online, or to physically meet themselves and interact directly between them in order to host, to be hosted or to arrange the encounter.
Trip & Karam places at disposal of their members a service that allows them to organize the conditions of hosting a guest in all or part of the accommodation that a Host has proposed (extra bed, sofa , bedroom , garden …). To achieve this aim, Hosts and guests must create an account (under the form of a country profile uniquely consultable by Members, showing personal information requested (name, surname, email …). In his profile, the host can determine the place and characteristics of the accommodation and the eventual conditions the he requires. Then, the Services allows the Guest to communicate with Hosts in order to arrange together the precise conditions of accommodation.
Trip & Karam also makes available to their members a service that allows them to share their Website membership on different social networks such as, but not be limited, Facebook, Instagram, Twitter or through email address.
The responsibility of Trip & Karam is limited to ease access to the Website and Services

  1. Account registration

To use some of our services and access some website functionalities as offering or seeking an accommodation, you must register yourself by creating an account (hereinafter «Trip & Karam account») and by providing the necessary information for your identification.

To create a Trip & Karam account, you can directly register with the Website by entering your e-mail address, by choosing a password and by completing the required information: name, surname, date of birth and gender. By supplementing these information, you can access a reserved space on the website. Some additional information will be asked after your registration.

You are responsible for protecting your password and actions performed on your Trip & Karam account. If you sign in on a public computer, please close your session after leaving this computer. Never share your password to anyone.

You also can register on the Website by connecting to a third-party account of social networks, but not be limited, as Facebook (hereinafter, individually, «third party account»).

The functionalities of the Website and Service will particularly enable you to link your Trip & Karam account to third party accounts, by : providing connexion information of your third party account to Trip & Karam through the Website or the Services, or by allowing Trip & Karam to access your third party account in accordance with the terms and conditions which regulate your use of every third party account.

You declare be allowed to disclose connexion information of you third party account to Trip & Karam and/or to give to Trip & Karam an access to your third-party account, without violating the conditions which controls your use of the third party account and without restricting the Services. By allowing Trip & Karam to access to a third party account, you understand that Trip & Karam can access, will make available and will preserve (as appropriate) all the content that you provide and preserve on your third party account. Unless otherwise specified in these present terms, any content from a third party account will have to, where appropriate, be considered as member content for the purposes of those terms.
If a third party account or a service associated become unavailable or that the Trip & Karam access to this third party account is terminated by the third party service provider, the content from the third party account will be not available anymore on the Website. At any time, you can disable the connexion between your Trip and Karam account and your third party account, in the section «My account» on the Website. If you register through a third party account, your name(s), surname, date of birth, gender, and city of residence will be asked to allow a using of all functionalities of the Website.

You undertake to : (i) provide accurate, current and complete information and to up to date it regularly in order to ensure its continuing relevance, accuracy and completeness. The provision of such information and its kept up-to-date in order to allow your identification are defining conditions for your right to use the Service.

Your Trip & Karam account and your profile page of your Trip & Karam account are created for your use of the Website and the Services based on personal data that you give us or that we obtain through the content that you have provided and stored on your third-party account. You may not register more than one (1) Trip & Karam active Account. Trip & Karam reserves the right to suspend or terminate your website and services access if you register more than one (1) Trip & Karam Account or if any information provided during the registration procedure or subsequently might prove to be inaccurate, fraudulent, obsolete, incomplete or violating in any other way the present general terms of use.

Unless expressly allowed by a specific functionality on Trip & Karam, you are not allowed to share your Trip & Karam account with anybody, or to enable other persons to access and use your Trip & Karam account. Of course, spouses in the case of Household or couple account can know the password of common or Household account. In case of Household account, children older than 18 within the family are also allowed to know the password. Trip & Karam can provide functionalities, in our sole discretion, allowing to other member to perform an action concerning your Trip & Karam account, for your account and with your express permission, for example to allow to add someone of your family on your account as additional host. You acknowledge that you are responsible for the security of your password. You agree to not disclose your password to any third party and you will be responsible for any activity or action on your Trip & Karam, whether you have allowed those activities and actions or not. You will immediately report to Trip & Karam any unauthorized use of your Trip & Karam account.

  1. Profile verification

Trip & Karam offers an optional and payable profile verification service (hereinafter, the « Verification Service »).
A Verification Service consists for the Member, to ask for confirmation of the Member identity consistency.
For the members choosing to verify their profiles, Trip & Karam commit to only verify the following informations:
- Name, first name of the Member filled out on the website and the ones appearing on the iD scan that the Member will have transmitted to Trip & Karam and its partner Onfido.
- Also that the iD sent is not a fraud document.

Nevertheless it doesn’t guarantee that the profile content is not a fake.

  1. Hosting organisation

Members – Host and guest – decides between them the hosting conditions. The hosting and its detailed rules for the organisation are decided at the sole discretion of the members and at their own risk.

If you are Host, Trip & Karam provides some tools to help you to make informed decisions about Members who sent you a hosting request that you confirmed. You acknowledge and agree to be, as a host, responsible for your own actions and omissions, as well as those of any resident or present person in the accommodation to your request or by your invitation, except the traveller (and people that he invited in the accommodation, in such cases).

Trip and Karam shall not be held responsible for the organization and for the hosting execution conditions.

  1. User conduct

You understand and acknowledge that you remain solely responsible for respect of law, compliance with the rules and regulation that can regulate your use of the Website, Services and Collective Content, you may not and you agree not to :

i. Commit acts, of any kind, that would undermine and be against any local, regional or national law or any other law or rules applicable in force and/or public order.

ii. Use software, device, script, back door, cancelbot or other method or process manual or automated to access, «cancel», «browse», or «scan» any webpage or other services, contents of the Website, Services or Collective Content;

iii. Use the Trip & Karam Platform or Collective Content for any commercial or other purposes that are not expressly permitted by these Terms or in a manner that falsely implies Trip & Karam endorsement, partnership or otherwise misleads others as to your affiliation with Trip & Karam;

iv. Access or use our Websites, Services or Trip & Karam API to use, expose or allow to use or expose any Trip & Karam content : (i) that is not publicly posted on Trip and Karam in its search results page, (ii) that would in any way be inconsistent with Trip & Karam privacy policy or these General terms of use; or (iii) that would in any way violate in another way the right to privacy or any other right of Trip & Karam user or any other person;

v. Copy, access, use or store in any other way the information contained on the Website for purposes that are not expressly permitted by these General Term of Use;

vi. Weaken, tarnish or otherwise harm the Trip & Karam in any way, including through unauthorized use of Collective Content, registering and/or using Trip & Karam or derivative terms in domain names, trade names, trademarks or other source identifiers, or registering and/or using domains names, trade names, trademarks or other source identifiers that closely imitate or are confusingly similar to Trip & Karam domains, trademarks, taglines, promotional campaigns or Collective Content

vii. Violate the Trip & Karam right, or right of a physical or moral person, including its intellectual property rights, right to privacy, right to one’s image or contractual right

viii. Undermine or damage our Website and our Services, including the use of virus, cancelbot, trojan horse, malicious code, ping flood, Denial-of-service attack, IP spoofing, spoofed-packet, routing or falsified email address information; or similar methods or technologies

ix. Use our site or services to transmit, distribute, publish or submit any information about another person or entity, including, but not limited to, photographs of third parties without their consent, personal contact information or debit or credit card numbers.

x. Use our Website, Services or Collective Content to distribute unsolicited email («spam»)

xi. «Track down» or harass any other user of the Website, Services or Collective Content, or collect or store any personal data belonging to another user for reasons other than exchange between host and guest or as part of event organization.

xi. «Track down» or harass any other user of the Website, Services or Collective Content, or collect or store any personal data belonging to another user for reasons other than exchange between host and guest or as part of event organization.

xiii. Open more than one Trip & Karam account or open a Trip & Karam account in the name of someone other than yourself

xiv. To invite or request every Host or other Member to use services or rival third sight of those of Trip & Karam, without the prior written authorization of Trip & Karam

xv. Unless the express authorization of Trip & Karam, make a hosting demand in a host house in which you will be not stay in the aforesaid accommodation in the aforesaid host house.

xvi. impersonate any natural person, falsify any document or making false statements about yourself or your affiliation with another natural person

xvii. use automated scripts to collect information on or otherwise interact with the Website, Services or the Collective Content;

xviii. Violate these Terms of use or the Privacy Policy and the Community Rule of Trip & Karam

xix. Post, upload, publish, submit or transmit any Content that: (i) infringes, misappropriates or violates a patent, copyright, trademark, or other intellectual property rights, right to one’s image or rights of third party’s personal privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, or misleading ; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any other person; or (vii) promotes illegal or harmful activities or substances ; or (viii) denigrate any ethnic, racial, sexual or religious group through stereotyped or abusive description in any way.

xx. Think that there is a disruptive, abusive, circumventing or harassing behaviour in any domain or aspect of our platform or our Services;

xx. Think that there is a disruptive, abusive, circumventing or harassing behaviour in any domain or aspect of our platform or our Services;

xxii. Use, display, copy or reproduce the Website, the services or collective content or any individual element of the Website, the services or collective content, the name of Trip & Karam, any trademark, logo or other proprietary information of Trip & Karam, or the layout and design of any page or form contained on a page of the Website or services, without the express written consent of Trip & Karam
xxiii. xxiii. access, tamper with or use non-public area of the Website or Services, computer systems Trip & Karam or delivery of technical systems of Trip & Karam suppliers

xxiiii. tenter de sonder, de scanner ou de tester la vulnérabilité de tout système ou réseau ou de déjouer toutes mesures de sécurité ou d’authentification ;

xxiv. attempting to probe, scan or test the vulnerability of any system or network or Trip & Karam thwart any security or authentication measures;

xxv. access fraudulently or remain, disrupt or interfere with the information system of Trip & Karam, particularly the Services, servers or network connected to the Service, or to refuse to comply with mandatory conditions, procedures, general regulations or regulatory provisions applicable to networks connected to the Service

xxvi. Falsify any TCP/IP packet header or any part of the email header information or newsgroup posting, or in any way use the Site, Services or Collective Content to send modified, misleading or false information

xxvii. Put cameras without disclosing their existence to the User of the Website and the Services that you host and accommodate in your accommodation, and to the person who come with your guest, or in inappropriate places of your accommodation, spy other people

xxviii. Incite, induce or help any third party to make the above actions

xxix. Publish naked and/or sexualized picture 

This list is not exhaustive.

Trip & Karam has the right to investigate and institute legal proceedings for any violation of any above condition, to the extent permitted by law. Moreover, and as mentioned in these Terms of Use, Trip & Karam can take actions against you, including but not limited to, delete or prevent access of all or part of your Member content, disable or delete your Trip & Karam account, in case of violation of the present article or of these terms of use.

Trip & Karam may keep, disclose and access to your information if they have the legal obligation to do it or if they have a good faith belief and that is reasonably necessary to (i) respond to complaints against Trip & Karam or to conform to any legal proceeding (summonses or mandates for example), (ii) enforce or manage its contract which users, such as those terms, (iii) for risk assessment, investigation, costumer support, product development or error correction purposes, or (iv) in order to protect the rights, properties or security of Trip and Karam, of its users or members of the public.

You acknowledge that you are responsible for all the content (i) that you make available to third parties, (ii) that you send by e-mail or (iii) that you store on Service personal space or (iv) on spaces accessible to third parties, (v) that you download, or (vi) that you transmit in any other way through the Service. You also acknowledge that Trip & Karam has no obligation to control your access or use of the website, of the services or of the collective content, to review, delete or prevent access, or to change any member content, but that Trip and Karam has the right to do it as part of the maintenance and improvement of the website and the Service (including for risk assessments, investigation and customer support purposes) to ensure you are complying with Conditions, to comply with the applicable law or with a court, administration or government agency ruling, to respond to a content that they would consider detrimental, or as described in the present conditions. Trip & Karam reserves the right, at any time without notice, to remove any collective content or to disable its access if Trip and Karam, in its sole discretion, consider this content as objectionable for any reason contrary to those present conditions or otherwise detrimental for the website or for the services.

  1. Confidentiality

You agree that you have read the Trip & Karam Data Confidentiality Policy available on the website and that those Confidentiality Policies governs the collection and the use of your personal data.

  1. Reporting misconduct

If you stay at someone’s house or if you accommodate someone whose behaviour is, according to you, inappropriate, including every person (i) having an offensive, violent or inappropriate sexual behaviour , (ii) you suspect that he stole something from you, or (iii) who cause troubles in any way, you should immediately report it to the competent authority, then to Trip & Karam, by giving us your local police station and the police report number, with the exception that your reporting forces us to take measures other than those provided for the law (if applicable) or don’t engage our responsibility to you.

  1. Intellectual property

You acknowledge and agree that the Website, the Services and the Collective content, including any intellectual property rights associated represents the exclusive property of Trip & Karam and its licensors. Therefore, any reproduction, change, distribution of these element is prohibited without the owner‘s prior express consent.

You also acknowledge that the Content included in advertisement, information which are being presented through the Website or the Services or by third-parties advertisers are protected by copyright, the Law of Trademarks, patent law or by any other rights acknowledged by the existing law.

The Trademarks of Trip & Karam and its partners and the logos shown on the Website are Trademarks (whether semi-figurative or not) and are registered. Any reproduction in whole or in part of those trademarks or of these logo made from website element without the expression permission of Trip & Karam is prohibited, within the meaning of Articles L.713-2 following of the French Intellectual Property Code.

  1. Member Content

With respect to the content that you store or that you post on the Site or on the Services in order to make it accessible to third parties, you grant Trip & Karam a licence for the entire world, irrevocable, for an indefinite period (or for the term of protection applicable), non-exclusive, communicable, free, with the right to sub-license, to use, to consult, right of copy, right of adaptation, right to modify, right of distribution, of right licensing, right to sell, to transfer, to display and to use publicly, to transmit, to stream, to broadcast, right of access, to view and use in any other way the Member content in question on and through the Website and the Services, or even to promotional or market the Website and the Services. Trip & Karam doesn’t claim any proprietary right concerning the Member content and the present general term of use is not intended to limit any use and exploitation right of this Member content. We commit ourselves to not market any «religious file».

You acknowledge and agree sole responsibility for any content member that you post on the Website and the Services, or through advertising campaign of Trip & Karam. Therefore, you represent and warrant that: (i) you are the sole owner for any content that you post on the Website and the Services or through advertising campaign of Trip & Karam, and that you have all rights, license, consent and authorization necessary to give to Trip & Karam rights to any member content, as envisaged in the present terms; and (ii) neither the content member or your publication, download, member content submission or transmission, or the use by Trip & Karam of Member Content (in whole or in part) on, through or thanks to the Website, the Services or the advertising campaign of Trip & Karam will distort, divert or violate a patent, copyright, trademark, trade secret, moral right or other intellectual property right or otherwise, or a right to one’s image or to privacy, or will break the law or the regulation either.

  1. License

Provided that you comply with the provisions of these general terms of use, Trip & Karam grants you a limited license, non-exclusive and not transferable, in order to (i) access and consult every Trip & Karam content only for personal and non-commercial use, and to (ii) access and consult any member content that you have the right to access only for personal and non-commercial use. You are not allowed to grant a sublicense for the license fee which are given to you in the present article. You’re not allowed to sell, dispose, pledge as collateral or transmit the said license either. You also undertake not to buy, ship, transport, export or re-export software outside the European Union, except in cases authorized by the law.

You agree not to use, copy, modify, alter, make derivative works based on the Website, the Services or the Collective Content, the same that you may not distribute, license, sell, transfer, display or to publicly execute, transmit, distribute or operate the Website, the Services or the Collective Content, in any way, unless expressly provided otherwise by these present terms.

  1. Links

The Website and the Services can contain links to Internet websites or Third-party resources. You acknowledge and accept that Trip & Karam disclaims any and all responsibility for : (i) the availability and the accuracy of these Internet Websites or resources ; or (ii) the content, the product or the services available on or from the Internet Websites or resources in question. The presence of links to such websites or resources in no way indicates that Trip & Karam approve the Internet sites or resources in question, or the content, products or services provided therein. You acknowledge sole responsibility and to assume any risk of using any Website or resources, or content, of the products or services provided by these websites or resources.

Some part of the platform Trip & Karam use mapping services of Google Maps/ Google Maps Earth, including Google Maps API. Your use of Google Maps/Google Maps Earth is governed by Google using conditions available on :

  1. Feedbacks

We encourage you to share with us your feedback, comments and suggestion so that we can improve the Website and the Services. (hereinafter the «Feedback»).You can send your feedback to You acknowledge and agree that any Feedback will become the exclusive property of Trip & Karam, and you hereby give willingly and irrevocably to Trip & Karam all your rights, titles and interest relating to a Feedback, including any certificate, copyright law , trade secrets, moral rights, and other intellectual property law other relevant international standards, and waive any moral rights you may have on such a Feedback. At the request and expense of Trip & Karam, you will draw up the documents and take the steps reasonably asked by Trip & Karam in order to help it to acquire, improve and safeguard its intellectual property rights and other means of legal protection of the Feedback.

  1. Trip & Karam account suspension, termination and cancellation.

For non-compliance with any provisions of these terms of use or more generally, with violations of laws and current regulation by a user, Trip & Karam reserves the unilateral right to suspend, terminate cancellate the Trip & Karam account of the user concerned.

If you or we terminate these terms, we do not have the obligation to return you any of your Member content, including any report or Feedback.

When these terms has been terminated, you are not entitled to a restoration of your Trip & Karam Account or any of your Member Content. If your access to or use of the Trip & Karam Platform has been limited or your Trip & Karam Account has been suspended or this Agreement has been terminated by us, you may not register a new Trip & Karam Account or try to access the Website and the Services through other Trip & Karam account.
If you or we terminate those terms, the clauses which should reasonably continue after the termination of those Conditions will remain in force.

  1. Trip & Karam exclusions and limitations of liability.

If you choose to use the site, or the services or the collective content, you do so at your own risk. You acknowledge and agree that Trip & Karam has no obligation to check the background of any member, but they might do it in its sole discretion. The site, services and collective content are provided «as is», without warranty of any kind, either express or implied. Trip & Karam does not guarantee that the site, services or collective content will meet your needs or will be available in an uninterrupted manner and safely or that they will be exempt of errors. Trip & Karam does not grant any guarantee regarding the accuracy, veracity, completeness or reliability of any collective content obtained through the site or the services.

No opinion or information , oral or written obtained through Trip & Karam or via the website, services or collective content, constitutes a guarantee other than those expressly stated here.

You are solely responsible and agree to take reasonable precautions in all your communications and interactions with other users of the Website or Services and with the other people you communicate with or you have contact with when you use the site or the services , more specifically in the event that you decide to meet offline or in person, whether or not this meeting is organized by Trip & Karam. You understand that Trip & Karam does not verify user statements of the site or services. Trip & Karam excludes expressly any responsibility for any act or omission on the part of any user or other third party.

You acknowledge and agree to the extent allowed by law, to assume all risks created from your access and usage of the site, services or collective content. Neither Trip & Karam, nor any other party involved in the creation , production or diffusion of the site, services or collective content are responsible of any damages, incidents, including data loss, service interruption, computer damages or system failures.

Trip & Karam does not intervene in any manner in the relationship hosts and guests. In consequence, Trip & Karam cannot be held responsible for the behavior of the users and disputes that may result. In the same way, Trip & Karam cannot be held responsible of the eventual disputes from the linking, especially during the hosting. The choice of a host or a guest is at the sole discretion of the user and its own risk. Trip & Karam attempts to create relationships of trust and to propose a system of verification of members in this sense but cannot control the effective compliance of the unwritten rules established between the members at the time of hosting. Nevertheless, any members whom has violated the rules of conduct during the accommodation or meeting or an event and who has endangered another member will be excluded from the site. In the event of a dispute concerning the modalities of hosting and its conduct , user will have no choice but to solve their dispute between them, Trip & Karam will not be able to intervene in any way in this relationship.

  1. Trip & Karam responsibility

Trip & Karam liability only in case of non-compliance with substantial contractual obligations or demonstrated serious negligence.

  1. Indemnification

In respect of your use of the site, services or collective content, you agree to indemnify Trip & Karam, its suppliers, its salaries, its employees, its directing and other third parties from all direct, indirect, consequential damages , special , fortuity, incidental, exemplary damages, any loss , any claim for damages , legal fees including attorney’s fees and other legal cost, incurred by you or any other third party resulting from your usage of the site , services and collective content and/or resulting from any violation of these general terms of use, and/or your interaction with a member, and/or usage, condition of accommodation, including in particular, any damage, loss, damage (compensatory, direct, incidental, collateral or other) of any kind resulting from a stay at a host or the use of host’s accommodation.

  1. General

The fact that Trip & Karam does not assert a right or a provision of these terms and conditions does not constitute a waiver to enforce that right or provision later. The waiver of such right or provision will be effective only if it is subject of a written document by a duly authorized representative of Trip & Karam. Except as expressly provided otherwise here, the exercise by any of the parties of its remedies under these terms and conditions will be without prejudice to any other remedies available to it under this or otherwise. If for any reason an arbitrator or court considers a provision of these terms to be invalid or unenforceable, in whole or in part , that provision will be applied to the extent allowed by legislation in force , and the other provisions of these conditions will remain in force and retain their effect.

  1. Third party beneficiary

The present conditions of usage do not confer and are not intended to confer rights or remedies to any person other than the parties.

  1. Report abuse

If you find or estimate that content stored on the service has a manifestly illegal and/or illicit character, you can report it to Trip & Karam by sending an email to : Your notification must imperatively allow Trip & Karam to identify the illicit content and the path to this content. This notification must include the following elements:

Your name, surname and postcode;

a copy of the content you consider contentious and also the URL of the concerned webpage or the name and surname of the litigious content author, the reasons why you think that the Content should be removed.;

Any notification wrongfully reported as illegal and/or illicit in order to obtain removal, will cause civil and/or criminal sanctions.

  1. Unavailability

Trip & Karam makes every effort to be available at every moment and anywhere in the world. However, in view of maintenance requirements or for any other reason , it may happen that Trip & Karam services are temporarily unavailable.

In any case Trip & Karam will be nor held responsible for any eventual inconvenience resulted from the unavailability of the site and services. The temporary, even prolonged, of the service will not cause grounds for compensation, of any kind the origin or duration shall be.

  1. Evolution of services

Trip & Karam may be brought, but has no obligation in any way, to evolve the site, services or content. Members will be informed about this and will be careful to change their content if necessary to accommodate the modified service.

  1. Transfer of rights

In case of acquisition of Trip & Karam by a third party or fusion between Trip & Karam and a third party, Trip & Karam reserves the right to assign all or part of their rights and obligations to the third party or new entity resulted by this fusion.

  1. Applicable law, dispute and jurisdiction clauses

The present general terms of use, use of services and website are subject to French law. French law will apply in case of dispute and only the general terms of use in french language will be used.

If the use of the Website is against the legislation of the country where you reside, you agree not to use the Website or Services. The user must judge the legality of this use. You are responsible for how you use the Website, Services or Collective Content.

  1. Support

In case of a claim, complaint or a legal action against Trip & Karam, its representative, their salaries or partners resulting from sending, displaying, diffusing, broadcasting, publishing, or the transmission of content on the site or services, or due to your use of the Website and services , you agree to support Trip & Karam, its representatives , their salaries or partners in the preparation of their reply or defense by communicating to them any documents, data or information useful for this purpose.

  1. Notification and communication

To be deem validly, every notification, claim , formal notice or other communications must be sent by registered letter with request for notice of receipt, and they will be deemed to be received on the day according to the date of the post stamp on the notice of receipt.

  1. Personal data

The personal data collected by Trip & Karam (particularly in the forms) about you will help us to know you and therefore to provide you with a better service. It is shared with indispensable partners of the correct functioning of the website (Onfido, Stripe…). Trip & Karam can also use this personal information to inform you of its novelties according to wether you chose it in your parameters or not. Trip & Karam can also contact you through questionnaires to get your opinion on current or future offers.

  1. Data Protection Act

You have the right to access, modify , rectify and delete data that concerns you (article 34 of the Data Protection Act). To exercise it, you must send an email to the following address:

  1. Cookies

The user is informed that during his visit to the site, cookies might be installed automatically on his navigation software.

  1. Legal notice:

The Website publisher is : Imane Henry

22 rue de Belgique
49100 Angers



The Website Host is OVH SAS

2 rue Kellermann
59100 Roubaix

Phone number: 1007

  1. Contact Trip & Karam

For any comment, question, remark concerning these General Terms of Use or your Use of the Website or the Services, please feel free to contact us by email :